ZoomBitesGo
FAQ

Questions, answered plainly.

Everything restaurant owners usually ask before switching to their own ordering. Anything else, call us at 236-857-9261.

What does zero commission actually mean?

Marketplaces take a percentage of every order, up to 30 percent. ZoomBitesGo takes none of it. You pay one flat monthly price, $199 a month for online ordering plus a one time $500 setup, and every order through your own system costs the same whether it is your first or your five hundredth.

Do I keep my customer data?

Yes. Your customers order from your system, under your brand, and the customer list belongs to you. That is the whole point of running your own ordering instead of renting space inside a marketplace app.

How do customers pay?

Customers pay online by card when they order. Orders land on your kitchen board right away, with a confirmation email to the customer and to your store.

Can I change my menu and prices?

Yes. Your managers unlock the menu editor on the kitchen board with a PIN and can change prices and mark items sold out. You are never locked out of your own menu.

Does it handle delivery?

Yes. Your ordering takes pickup and delivery orders. Delivery can run through Zoom Dispatch, our own delivery system, and customers follow their order on a live tracking page in your branding.

What is QR code ordering?

A QR code on your tables, windows, counters or takeout bags takes customers straight to your ordering page. It adds $50 a month to either plan, and the first 250 codes are included. See the QR Code Ordering page for the full picture.

What is the branded app?

The app plan puts your restaurant in its own mobile app with your name and logo, on top of everything in online ordering. It is $399 a month plus a one time $799 setup. See the Mobile App page.

How do we get started?

Pay the setup for the plan you want on the pricing page, or book a Discovery Call first and we will walk through live stores on the system and your numbers. After setup we build your menu and branding, switch on real payments, and point your web address and Google listing at your ordering.

Who do I call with questions?

Call us at 236-857-9261. We are based in Chilliwack, BC and we answer in plain language, with your numbers in front of us.

Still deciding?

Book a Discovery Call and we will show you a live store running on the system, then go through your numbers together.